Membership Renewal

Chapter Yearly Membership is only $25

Professional Development Class - Dispute Resolution Course

June 15, 2017
8:00 AM - 5:00 PM

Sinclair Community College
301 West Fourth Street, Building 12, 1st Floor
Dayton, OH 45402-1460

The Dayton/Miami Valley Chapter of PMI is offering an opportunity to both earn PDUs as well as build your professional portfolio with dispute resolution certifications.  The Capital University Center of Dispute Resolution is coming to our Chapter to provide two events with a certification available for each day - 6/15/2017 & 8/10/2017.

Being able to settle differences can make a world of difference in your career.

Strengthen and broaden your conflict management skills to effectively resolve disputes with staff, vendors and others in your work environment.   Unresolved conflicts reduce employee productivity, disrupt the cooperative workplace environment, damage valuable vendor relationships and potentially create unsafe conditions.  Effective conflict resolution skills help individuals to build better workplace relationships, reduce the costs of workplace conflict, increase productivity, and create an environment that values everyone. 

Part I (6/15/2017): Understanding and Responding to Conflict in the Workplace

Managing conflicts in the workplace requires individuals to use effective conflict resolution processes, appropriately analyze conflict situations, appropriately respond to conflicts, “manage” emotions, and effectively communicate during conflicts. This interactive workshop will include brief lectures, group discussions and skill-building activities to address the following questions: 

  • What problem-solving process works best?
  • Why do these conflicts keep happening?
  • What is motivating people to act like this?
  • What is the appropriate response to the conflict?
  • How do you stop people from being too emotional?
  • What did I say that created the conflict? And what do I say now?
  • How do I better prepare for conflicts and how do I help others to be more effective problem solvers?


Participants will gain the following competencies: 

  • Basic conflict management theory
  • Ability to analyze conflict escalation
  • Skills for preventing and de-escalating conflict
  • Ability to strategically respond to conflict
  • Ability to share and understand emotions during conflicts
  • Ability to communicate more effectively during conflicts


Terry Wheeler, co-director of the Center of Dispute Resolution, will be the instructor.  Mr. Wheeler provided training in Dayton eight years ago.  His PD Day is one of only two that have had perfect evaluations across all attendees.  Read more about Mr. Wheeler in his biography below.

PDUs: 7 per session in the Strategy category

Cost: Members = $145 (NEW PRICE!!!) for Members and Non-members


  • Price includes continential breakfast and lunch

Date: First Session = 6/15/2017 at Sinclair College; Second Session = 8/10/2017 at the Hope Hotel


  • You must register for each session separately via the Dayton PMI website.



Mr. Terry Wheeler’s Biography:

Terry Wheeler is a partner of the law firm and has been licensed to practice law since November 4, 1985.  Terry began his career as a staff attorney for the Franklin County Municipal Court, then joined the Ohio Commission on Dispute Resolution & Conflict Management as associate director, and then became a director for the Center for Dispute Resolution at Capital University Law School.  Terry joined ADW in June 2001 and became a partner on January 1, 2009.  Since joining ADW, Terry has practiced law primarily in the areas of employment, criminal, civil rights and litigation.

Terry continues his involvement with dispute resolution at Capital University Law School by serving as Co-Director for the Center for Dispute Resolution, Academic Director for the Mediation & Dispute Resolution Program, and adjunct professor of law teaching negotiation, mediation and mediation clinic.  Terry is a former president of the board for the Association for Conflict Resolution, which is located in Washington, DC.  He has been mediating since 1983 and has been actively involved in the development of the Uniform Mediation Act and the Model Standards of Conduct for Mediators, as well as many other state and national initiatives.  In addition, to teaching and training, Terry serves as a private mediator and arbitrator.


$145.00 Member Ticket

$145.00 Guest Ticket